Solution CRM multi-franchise : + de trafic, + d’avis Google, + de SMS. Donnez du boost à chaque point de vente !

Multi-site CRM
Hey Pongo centralizes customer data from all your franchises in a CRM system managed by the network head. Capture much more data thanks to the loyalty program, discover who your customers are and activate powerful marketing levers.


Loyalty program
Turn every visitor into a loyal customer. Our unified, branded loyalty program can enroll up to ¼ of the customer flow. In addition to returning more often, each Hey Pongo customer generates an average +37.5% average shopping basket.


On average, Fresh Burritos bring back 7 out of 10 customers with each SMS campaign.


Collected 4759 customer contacts in just 15 days thanks to their loyalty program.


+31% of their customers carry the VIP tag in their database. In other words, 31% of their customers are coming back more than twice a month!


Launched a buy 1 = 1 free campaign to boost their slow day: Wednesday. Results on the 1st week? 800€ in sales, instead of 200€. At a cost of €130 for offered goods. They even had to turn people away! Since then, they've sent out this promotion every Wednesday.


Recovered the contact of 212 customers in 10 days thanks to the fortune wheel


Of the 932 participants in their fortune wheel, over 230 came to collect their reward in store.


Collected 211 reviews in 1 month.


Launched a "300 fajitas free" offer on their networks for the opening of a new outlet Result? 204 contacts recovered on the D-day thanks to the loyalty program!


Have gone from 16K to 20K followers in 1 months thanks to the fortune wheel.


Collected over 100 reviews in just 3 weeks thanks to the fortune wheel! What's more, over 20% of customers who played the game came back to the restaurant to redeem their reward!


Collected 493 customer contacts in 2 weeks thanks to their loyalty program


Collected 3295 customer contacts through their loyalty program. All this in just 1 month and a half, in 4 stores. Today, over 200 customers authenticate themselves daily on the loyalty tablets in these stores.


Recovered the contact of more than 160 customers in 4 days thanks to their loyalty program


Gathered +6K followers thanks to an SMS campaign with a fortune wheel encouraging customers to follow them on insta


Collected over 293 contacts in 10 days thanks to the fortune wheel shared on their social networks


Recovered the contact details of 94 customers on the day they launched their loyalty program.


Turned a bad day into the best one thanks to SMS campaigns.


In 1 month, they collected 565 reviews and increased their rating by 15%. All thanks to the fortune wheel!


Grâce a une campagne SMS envoyée à toute leur base clients, Enjoy Sushi ont généré 102 415€ de CA additionnel dans leurs 8 restaurants.


Collected over 200 Google reviews in 1 month, keeping their rating at 4.9!


Collected 2767 customer contacts in 4 months!


Collected over 200 customer contacts in 20 days


Collected contact details from 300 people in 1 month. Previously, they had no way of collecting data on their corners located in supermarkets.


Collected contacts from over 1,350 customers in 6 months.


Recovered 129 customer contacts in 1 week thanks to their loyalty program


sent an SMS campaign to its entire database to promote their new click&collect. The result? €2,500 in revenue on online orders from the first week.


Collected over 80 contacts in one evening with their fortune wheel


Increased their reviews by 15 times in 1 month. Collected 125 reviews in 1 week and obtained 4.9.


Collected over 500 customer contacts in just 1 month thanks to their loyalty program


Increased their Google reviews by 20 times in 2 months and boosted their rating by 33% thanks to the fortune wheel.


Generated €2,376 in sales on its 1st SMS campaign by doubling loyalty points on Tuesdays and Thursdays to boost off-peak periods.


Collected 23 reviews in 2 hours, all 5-stars, and became the 1st result on Google search for "Bubble Tea Aix".


Recovered 258 customer contacts in 2 weeks thanks to their loyalty program


Collected 333 reviews in 2 months, and multiplied the number of reviews collected each month by 2.


Collected the numbers of +150 customers in 1 week, with an SMS acceptance rate of 96%! All thanks to their loyalty program, directly integrated into the Yavin POS terminal.


Enrolled 1164 customers in their loyalty program in just 1.5 months. Today, an average of 4 out of 10 people sign up every day.


Multiplied their number of monthly reviews by 10! Moreover, 25% of customers who won a gift thanks to the wheel came to collect it.


Booked 15 days of appointments and generated €4,000 in sales thanks to an SMS campaign announcing their reopening.


Collected over 300 reviews in 3 months! Rating? 5 stars!


Gathered +500 reviews in 1 month (From 459 reviews in February to


They're converting 61% of their missed calls into zenchef bookings. That's 6 out of 10 calls recovered thanks to automatic SMS. They have saved over 1,170 missed calls into reservations!


Collected 538 customer contacts in 3 weeks thanks to their loyalty program!


Increased their number of reviews by 3 in just 1 month.


Collected 230 customer contacts in 2 days thanks to their loyalty program


Collected a phone number for 80% of the customers who visited the store during the 1st week of the launch.


Increased revenue by 10% in just 4 weeks thanks to SMS campaigns


Collected 525 reviews in 6 months thanks to the fortune wheel


Collected over 700 reviews in 6 months


Increased their reviews by 274% in 4 months


Generated +€2,376 in sales thanks to their 1st SMS campaign, by doubling loyalty points on Tuesday and Thursday to boost sales on off-peak days.


Became No. 1 on Google for the search "Poke Limoges", ahead of its competitor Pokawa.


Enrolled more than 18K customers in their loyalty program in 1 year


Sent an SMS campaign to 184 customers, 20 returned to the store the same day and generated €180 in revenue.


Thanks to their loyalty program, they collected the contact of 969 customers in 1 month and 1 week, on a single store. With izipass, Aurélien had taken 8 years to achieve the same results.


Recovered the contact details of 355 customers in one day thanks to their fortune wheel


They convert 50% of their missed calls into bookings. This solution has saved them a huge amount of time, and has also boosted their online bookings.


Generated over 160 reviews in 2 months thanks to the fortune wheel


Collected over 40 reviews in one week and increased their Google rating by 0.1 points!


They got in touch with 809 followers, 60 of whom returned to the store within the week.


Collected over 470 followers in 1 month thanks to the fortune wheel


Collected over 100 reviews in 24 hours.


Went from 4.1 to 4.5 stars on Google in 3 months.


Collected over 368 customer contacts in 3 weeks thanks to the loyalty program. And observed a 43% increase in the number of checkins per day.


They collect the contact of at least one customer per day on UberEats and Deliveroo thanks to the fortune wheel stapled on their delivery bags.


Launched an SMS campaign to announce their reopening following a month-long renovation. Results? 67 people returned to the restaurant following the SMS and they generated €1072 in additional revenue.


Turned their worst day into their best day of the week with a weekly SMS campaign.


Collected the contact of 1589 customer in 4 months thanks to the fortune wheel


Gained one point on Google rating in 1 month (from 2.7 to 3.7) Since he got Pongo, his average rating on new reviews is 4.78!
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+26% of the customers in their database have the VIP tag. This means that 26% of their customers are returning at least 3 times a month.


Generated €970 in sales from their 1st SMS campaign. In total, 79 people returned to the restaurant following the SMS.


Collected 90 followers in 2 weeks thanks to the fortune wheel


Over 30% of customers receiving the automatic birthday SMS return within the week


Successfully redirected 8% of its delivery customers to its own channels thanks to the fortune wheel stapled to delivery bags. A third of customers who order are coming back to collect their reward in-store.


Collected 144 5-star reviews in 1 day and 522 in 2 months!


Went from 40 to 275 reviews in 1 month, thanks to an automatic SMS that sends a fortune wheel to customers


Within 24 hours, they got 219 customer contacts (including 50 new customers) and collected more than 40 reviews.


In 20 days, they collected 893 customer contacts, received 1,163 reviews and increased their Google rating by 4.4 points!
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Over 6 months, 389 customers returned to her beauty salon thanks to SMS campaigns.


Sold 100kg of marinated spiders in one day thanks to an SMS campaign sent to customers the day before to promote the product.


Had a big traffic peak on a slow day (80 customers) thanks to an SMS campaign to get them to come to the store.


Sent out an SMS campaign for Valentine's Day, they brought back 16 customers the same day and generated €445 in additional sales.


Generated €470 in sales thanks to an SMS, bringing back 36% of customers who received the campaign


Enrolled over 700 customers in their loyalty program in just 1 month.


Anthony generates an average of €4,200 in additional sales per SMS campaign


Collected 445 customer contacts in 9 days thanks to their loyalty program and the opening of a new boutique.


Turned Tuesday into their best day of the week with a weekly SMS campaign.


They convert 36% of their missed calls into online orders thanks to the automatic SMS message sent to their customers.


Brought 118 people back into the store and generated €1,652 in additional sales thanks to their 1st campaign! This campaign simply doubled their Monday sales!


Collected 248 customer contacts in 1 week thanks to the fortune wheel.


Obtained over 600 reviews following the launch of their fortune wheel


Collected 364 reviews in 1 month.


In 2 months, they generated €10K in sales thanks to the 99 bookings made via the SMS sent after a missed call.


Collected 760 reviews in 4 months, i.e. +561% reviews per month thanks to the fortune wheel. Previously, they had only managed to collect 162 reviews in 6 months.


Collected the contact of 68 customers on the 1st day of launching their loyalty program. To promote their loyalty program, they offered half a baguette to every subscriber!


Recovered 120 customer contacts in 15 days thanks to their loyalty program.


Brought back 110 people and generated €1,100 in additional sales following its May campaign. And brought back 102 people and generated €1020 in additional sales after its June campaign.


Thanks to an SMS campaign launched for the Cookie Day, they brought 800 customers back into the store! In addition, 1,550 new customers came into the store and left their contact details, thanks to the word-of-mouth about the campaign.


On September the 2nd, 1376 people authenticated themselves on their loyalty tablet.


Increased their number of reviews by 8 times in 5 months!


Restaurant turns 23% of its missed calls into online orders thanks to an automated SMS message
SMS Marketing
Communicate with your customers via the most effective channel of all - SMS. Deploy automatic messages or one-off campaigns for major events or off-peak times. Parameterize messages and give franchisees the freedom to activate each campaign according to their needs.


Google reviews
Hey Pongo lets you boost a franchisee's Google reviews right from the start. With our gift wheel, every satisfied customer is encouraged to leave a review. Boost positive reviews, increase average ratings to 4.7 stars or more, and help your franchisees become profitable much faster.