Garden centres - Florists
Hey Pongo will change your life
Keep your customers coming back with the power of automated marketing
Dematerialized loyalty program
Offer your customers much more than a loyalty card
Build lasting loyalty and commitment with every one of your customers. Hey Pongo is so much more than a florist loyalty card! Fast, frictionless enrolment, rich customer data, personalized rewards... Our loyalty program enables Plantes Pour Tous garden centers to keep in touch with over 100,000 customers!
They tested and approved
Google reviews
Boost your Google and Trustpilot reviews
With a gift wheel in your colors
Generate 5 times more customer reviews and boost your online brand awareness. Hey Pongo creates your virtual gift wheel, accessible via a link or QR code, to share with your customers everywhere: in-store, on your social networks, on flyers... Before each gift wheel launch, set a suggested action (leave a Google review, follow you on Insta...). It's a win-win situation for you and your customers!
Their victories speak for themselves
In 20 days, they collected 893 customer contacts, received 1,163 reviews and increased their Google rating by 4.4 points!
Sent out an SMS campaign for Valentine's Day, they brought back 16 customers the same day and generated €445 in additional sales.
Generated €2,376 in sales on its 1st SMS campaign by doubling loyalty points on Tuesdays and Thursdays to boost off-peak periods.
Successfully redirected 8% of its delivery customers to its own channels thanks to the fortune wheel stapled to delivery bags. A third of customers who order are coming back to collect their reward in-store.
Recovered the contact details of 94 customers on the day they launched their loyalty program.
Recovered the contact of more than 160 customers in 4 days thanks to their loyalty program
Increased their number of reviews by 3 in just 1 month.
Collected 3295 customer contacts through their loyalty program. All this in just 1 month and a half, in 4 stores. Today, over 200 customers authenticate themselves daily on the loyalty tablets in these stores.
Recovered the contact of 212 customers in 10 days thanks to the fortune wheel
Sold 100kg of marinated spiders in one day thanks to an SMS campaign sent to customers the day before to promote the product.
Collected 144 5-star reviews in 1 day and 522 in 2 months!
Brought 118 people back into the store and generated €1,652 in additional sales thanks to their 1st campaign! This campaign simply doubled their Monday sales!
Booked 15 days of appointments and generated €4,000 in sales thanks to an SMS campaign announcing their reopening.
Increased their reviews by 274% in 4 months
They got in touch with 809 followers, 60 of whom returned to the store within the week.
Enrolled 305 customers in their loyalty program in just 15 days
Increased their Google reviews by 20 times in 2 months and boosted their rating by 33% thanks to the fortune wheel.
Collected the contact of 68 customers on the 1st day of launching their loyalty program. To promote their loyalty program, they offered half a baguette to every subscriber!
Multiplied their number of monthly reviews by 10! Moreover, 25% of customers who won a gift thanks to the wheel came to collect it.
Recovered 129 customer contacts in 1 week thanks to their loyalty program
Grew from 40 to 275 in 1 month, including 122 reviews in 7 hours thanks to the fortune wheel
Collected 90 followers in 2 weeks thanks to the fortune wheel
Went from 4.1 to 4.5 stars on Google in 3 months.
Ranked 1st in Google searches for its department thanks to the review boost fortune wheel.
Collected a phone number for 80% of the customers who visited the store during the 1st week of the launch.
Collected over 500 customer contacts in just 1 month thanks to their loyalty program
Collected 80 customer contacts in the 1st week
Collected 4759 customer contacts in just 15 days thanks to their loyalty program.
Collected contacts from over 1,350 customers in 6 months.
On September the 2nd, 1376 people authenticated themselves on their loyalty tablet.
Collected over 80 contacts in one evening with their fortune wheel
Generated +€2,376 in sales thanks to their 1st SMS campaign, by doubling loyalty points on Tuesday and Thursday to boost sales on off-peak days.
Collected 23 reviews in 2 hours, all 5-stars, and became the 1st result on Google search for "Bubble Tea Aix".
SMS Marketing
Say it with SMS
97% of our SMS messages are read within 15 minutes
Thanks to your qualified database, relaunch your customers with one-off or automated SMS campaigns. Customer data makes it possible to send an SMS at the right time, when a customer hasn't been back for a while, for example. Promotions, advertising, customer loyalty, anniversaries... there are so many occasions to send flowers!
Missed calls
Never miss a customer, even over the phone
With our missed calls insurance
No time to answer the phone? We'll pick up customers whose calls you've missed by sending them an SMS with the useful information you've chosen: opening hours, link to your click and collect or delivery service: it's up to you!
