Find out how Deli Hemp uses Hey Pongo to get its business off the ground
Deli Hemp Saint-Maur has a large customer base. With the Hey Pongo loyalty program, the CBD store is able to re-engage them via SMS on one-off campaigns, to generate in-store traffic and boost sales.
With Hey Pongo, each Deli Hemp store can launch its own SMS campaigns, segmenting its customer base according to any criteria: customer profile, frequency of visit, gender, age, etc...
For this Christmas SMS campaign, Deli Hemp chose to target its VIP customers, i.e. those who come in at least twice a month. The SMS contains an incentive to come into the store, which leads to sales.
SMS campaign cost: with 53 messages sent, the campaign cost around 4 euros!
Result: 18 store visits, generating sales of €720
That's about €180 in sales for every euro invested!